Crypto.com® Login**

Helping Center Navigating* - Gitbook

If you're experiencing login issues with Crypto.com, here are some common steps and considerations to help you navigate and resolve them:

1. Verify Credentials

• Username and Password: Double-check that you are entering your username and password correctly. Ensure that caps lock is off and that you haven’t inadvertently added extra spaces.

• Two-Factor Authentication (2FA): If you have 2FA enabled, make sure you are entering the correct code from your authenticator app.

2. Check Network Connection

• Internet Connection: Ensure that your device is connected to the internet and that there are no connectivity issues.

• VPN and Firewalls: If you are using a VPN or have strict firewall settings, temporarily disable them to see if they are causing login issues.

3. Clear Cache and Cookies

• Browser Cache: Clear your browser’s cache and cookies. Sometimes, old data can interfere with login processes.

4. Update Browser or App

• Browser or App Version: Make sure you are using the latest version of your web browser or the Crypto.com mobile app. Updates often include bug fixes and security patches.